Privacy Policy

1.1 "SIMIC APP" LLC (hereinafter referred to as the "company") obtains and processes personal data belonging to subscribers and users (hereinafter referred to as "partner") who obtain online solutions through the AlfinX platform (hereinafter referred to as "platform"). This Privacy Policy (hereinafter referred to as "policy") establishes the scope of such personal data, purposes of obtaining, bases of use, rights of partners and other related matters.

1.2 Personal data refers to any information that enables direct or indirect identification of an individual.

1.3 Personal data processing refers to operations performed on personal data (recording, systematization, updating, modification, extraction, anonymization, storage, transfer, destruction of personal data).

1.4 The Company is the sole information controller managing all partner-related data. The Company makes decisions about how, why, and where information is used, stores this data in information resources for the purpose of providing comprehensive services, and protects it from a security perspective.

1.5 Partners have the right to request deletion of personal data from the Company's information resources in accordance with the current legislation of the Republic of Azerbaijan.

2.1 The Company provides online Artificial Intelligence and API usage services (hereinafter "services") to its partners.

2.2 The execution of these services and additional functions is carried out through the platform.

3.1 Partners accept the Privacy Policy through electronic confirmation during registration and thereby consent to the provision of services, collection and processing of necessary information by the company.

3.2 The Company will process personal data based on the following principles:

3.2.1 Use for specific, transparent purposes and in accordance with legislation;

3.2.2 Use related to and limited to the purposes for which it was obtained;

3.2.3 Use and protection within the framework established by applicable legislation, for the period determined by the purposes of acquisition.

4.1 The company's purposes for using partners' personal data for comprehensive implementation of legal obligations:

4.1.1 Ensuring compliance with current legislation and requirements of relevant state authorities;

4.1.2 Ensuring the security of electronic accounts;

4.1.3 Prevention of existing and potential disputes;

4.1.4 Full and comprehensive fulfillment of obligations to other partners;

4.1.5 Preparation of statistical reports, conducting research and analysis;

4.1.6 Improving the quality of services provided by the company;

4.1.7 Conducting internal audits;

4.1.8 Ensuring the company's interests.

4.2 Additionally, partners consent through this policy to receive necessary emails, notifications, phone calls, and SMS messages for responding to their inquiries and providing updates about services and other related news.

4.3 This policy applies to information collected by the company. Partners are responsible for the accuracy of their personal data and bear responsibility for its correctness. Incorrect information, including email addresses, may prevent the company from contacting partners.

4.4 If partners are not satisfied with the company's data collection policy, they can withdraw their consent for data collection. This policy and consent to the policy serve as the primary legal basis for the company's data collection. Partners can also obtain information about personal data processing, transfer to third parties, use according to predetermined purposes, and object to processing that contradicts current legislation and purposes.

4.5 Partners should be aware that cookies are placed on their electronic devices when using the company's platform to ensure the use of electronic platforms. By agreeing to this policy, partners also consent to the placement of cookies by the company.

4.6 The company retains personal data only in connection with the use of applications and services, for a limited period, to achieve intended purposes, and when there is no reason to retain personal data after these periods expire, destroys partners' data as provided in Article 9.4 of the Law on Personal Data.

The following personal data is collected and processed by the company:

5.1 Personal Information – Information such as name, surname, email, phone number of persons using the Services is collected and processed;

5.2 Service Provision – The company collects and processes information about partners' operations related to services for the purpose of comprehensive implementation of partner security and other obligations;

5.3 Communications and Conversation Data – The company collects and processes communication data with partners through email, phone calls, and other means for the purpose of service quality improvement, complaint investigation, and dispute resolution;

5.4 Electronic Data – Information such as page access sequence, device used, internal device information, IP address, operating system, and browser program information during use of Services and platform is stored on the company's server. Partners can manage restrictions related to this information within their devices.

5.5 User Information – The company collects and stores information about platform registrants' username, phone number, name, surname, email, registration date, and passwords for security purposes.

5.6 Legal Document Information – The company securely manages partners' payment processes through third-party payment processors.

5.7 The company may send notifications to partners to inform them more quickly about services.

5.8 The company will act in accordance with its interests when using partners' personal data.

5.9 The company understands the sensitivity of collected information and therefore monitors confidentiality during data processing and ensures third parties it cooperates with comply with the rules provided in this policy.

5.10 If partners have objections regarding the use of personal data, they can demand cessation of data use from the company by justifying their objection.

5.11 If partners believe their provided information is incorrect or if their information changes, they can contact the company to make corrections to their information. Partners can write to the company's provided email address to make corrections to personal data.

6.1 Informing partners about updates provided by the company;

6.2 Providing support to government authorities when necessary;

6.3 Conducting and preparing confidential statistical analyses and market research both internally and through third parties;

6.4 Creation and management of partners' electronic accounts;

6.5 Further improvement of communication between partners and the company, development of services and electronic platform;

6.6 Management of purchases, services, orders, payments, and other operations related to the company;

6.7 Further personalization of services, increasing efficiency, and improving user experience for persons using the company's mobile application and platform;

6.8 Prevention of illegal operations, fraud, and other such criminal activities.

6.9 The Company’s biometric services do not store or retain any biometric data.

7.1 The company carries out necessary actions for providing technical support, delivering information about services, timely updating of the used application, maintaining contact with partners, responding to inquiries, and providing other services. The company may transfer personal data belonging to partners to third parties with whom it collaborates during implementation of these necessary actions, including for research purposes and application reconstruction work, within the framework of relevant purposes, conditions stipulated by legislation, and partners' consent.

7.2 Obtained personal data may be transferred to relevant government authorities when legally required from the company.

7.3 If the company encounters any suspicion of law violation, it may share certain information with relevant government authorities to prevent illegal activities and ensure the security of partners' personal data.

8.1 Partners can request deletion of their personal data from the company after using the services. For this, partners should contact the email address created by the company for information purposes. After the request, all personal data belonging to partners will be deleted from the company's servers within the framework of Article 9.4 of the Law on Personal Data of the Republic of Azerbaijan.

8.1.1 Some data may not be deleted even after partners' request based on legal requirements, on the basis that the necessity for storing that data is still in force.

8.2 In cases where there are doubts and deficiencies regarding the security of partners' personal data, the company will implement all reasonable and necessary preventive measures to protect personal data.

9.1 The Company may periodically make changes and additions to this Policy. Prior to these changes, notification will be sent through the contact information provided by partners or through the mobile application. The updated version of the Policy is considered to have entered into force within 3 (three) calendar days from the date it is placed on the company's platform.

9.2 After the Policy is published with the updated version, use of the platform by the partner is considered acceptance of all changes. If the partner does not agree with the given changes, they must refuse access to the platform and stop using the platform's materials and services.

10.1 Partners can contact the company through the provided email address and contact phone number for additional information or any questions regarding this Privacy Policy:

* I have read and accept the Privacy Policy